Description

Discover the Juice Kloud 20,000 Puff Rechargeable device, engineered for enduring performance and unrivalled Mango & Peach flavour with every puff.

Features

• Disposable Convenience: No maintenance, charging, or refilling hassle.
• Rechargeable: USB Type-C charging port (charger not included).
• Dual Mesh Coil: Enhanced flavour and vapour production.
• Circular LED Screen: Displays battery life percentage and e-liquid usage.
• Dynamic Airflow Control: Adjustable slider with three modes:
  • OFF (): The device is off.
  • Eco Mode (): Tighter drag, limited vapour production, and reduced flavour potency (represented on screen with “”).
  • Turbo Mode (): Loose drag, maximum vapour production, and enhanced flavour hit (represented on screen with “”).

Specifications

• Puffs: Up to 20,000 Puffs (Eco Mode)
• E-liquid: 8 ml Salt Nic
• Battery: 1000mAh (rechargeable via USB Type-C)
• Salt Nicotine: 3.5% / 35MG
• Coil Type: Dual Mesh
• Weight: 20g
• Screen Indicators:
  • Battery Life: Percentage display.
  • E-liquid Usage: Visual indicator.

Usage Modes

• Eco Mode ():
  • = 20,000 Puffs
  • Tighter drag conserves battery and e-liquid.
• Turbo Mode ():
  • = 10,000 Puffs
  • Loose drag, more vapour, and intense flavour, but the faster battery and e-liquid depletion.

Shipping

Order Lead Time

• Orders are processed within 42 hours.
• Orders placed before noon on business days are dispatched the same day.
• Excludes weekends and public holidays.
• Confirmation is sent once the parcel is with couriers.

Pricing & Structure

• Flexible shipping options based on location.
• Free shipping on orders over R599.99.
• Orders are dispatched after payment clears.

Express Delivery

• Available for door-to-door delivery within 1-2 days.
• Order before 11:00 am for express delivery.

Courier Lead Time

• Courier Guy: 3-5 business days
• Internet Express: 3-5 business days
• Skynet: 3-5 business days
• Internet Express: 2-4 business days

Pickup Points

• Orders are dispatched daily at 13:00 after payment approval.
• Orders before 12:00 are shipped the same day.

Pargo & Bob Box Pickup

• Pargo: 3-5 business days, 8-day collection window.
• Bob Box: 2-3 business days, 72-hour collection window.
• Receive updates and notifications for collection.

Order Tracking

• Track orders in real-time from warehouse to delivery.
• Use the provided tracking number on our site or Bob Go’s systeGo’sor full details, visit our Shipping Policy page.

Returns

Eligibility:
You have two days from delivery to request a return. Items must be unused and in original packaging, and proof of purchase must be included.

How to start a return:
Contact us at [email protected] or 084 784 6444 with your order number. Returns must be approved before sending items back. Only authorized returns will be accepted.

Non-Returnable Items:

• Custom products
• Merchandise (clothing, apparel)
• Hazardous materials
• Sale items and gift cards

Damaged or Faulty Items
Inspect your order upon receipt. Report any issues within 48 hours for resolution, including a replacement or refund.

Refund Process
Approved returns will be refunded via a virtual gift card.

Contact Us
For questions or to initiate a return, contact [email protected] or 084 784 6444.

E-POD Warranty
The E-POD includes a 3-month warranty and is compatible only with E-XHALE pods.

In-Store Purchases
Returns for in-store purchases must be initiated within 24 hours with original packaging and a receipt.

NOTE: Replacements/ exchanges/ refunds for flavour variances shall not be granted or approved. E-XHALE flavours may/ will change from batch to batch or to meet various requirements.

For more details, please refer to ourReturns Policy.

Additional Information

• Recycling: This product should not be treated as household waste. Instead, please take it to the appropriate collection point to recycle electrical and electronic equipment.
• Disclaimer: E-XHALE and its subsidiaries are not responsible for improper use resulting in illness, injury, or death. By opening and using this product, you agree to all potential hazards, known or unknown. Electronic cigarettes contain lithium-ion batteries and harmful nicotine. All losses and liabilities are the user’s responsibility.